Get In Touch

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Contact Information

📍 Address

Ridge & Roam HQ
123 Trail Ridge Road
Boulder, CO 80301
United States

📧 Email

General: [email protected]
Support: [email protected]
Press: [email protected]

📞 Phone

(555) 123-4567
Monday - Friday: 9am - 6pm MST
Saturday: 10am - 4pm MST

🌐 Social Media

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Customer Support

Need help with an order? Our support team typically responds within 24 hours. For faster service, check out our FAQ page.

📍

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Boulder, CO 80301

Frequently Asked Questions

Quick answers to common questions

What is your return policy?

We offer a 30-day return policy on all products. Items must be unworn, unwashed, and in original condition with tags attached. Visit our Returns page for detailed instructions.

How long does shipping take?

Most orders ship within 24 hours. Standard shipping takes 3-5 business days, while expedited shipping arrives in 1-2 business days. Free shipping on orders over $50.

Do you ship internationally?

Yes! We currently ship to Canada, the UK, and select European countries. International shipping times vary by location. Customs fees may apply.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can also log into your account to view order status and tracking information.

What if my item is defective?

We stand behind our products with a lifetime warranty against defects. Contact our support team and we'll make it right—whether that's a replacement, repair, or refund.